--- title: What Companies Should Measure When Outsourcing Their Recruitment Function description: Read about key recruitment outsourcing metrics companies should measure, including time to hire, cost per hire, candidate quality, retention rates, and hiring efficiency. image: https://blog.tascoutsourcing.com/hubfs/What%20Companies%20Should%20Measure%20When%20Outsourcing%20Their%20Recruitment%20Function.jpg --- [![Tascoutsourcing](https://blog.tascoutsourcing.com/hubfs/raw_assets/public/TASC_Outsourcing_January2022/images/logo.svg "Tascoutsourcing")](https://tascoutsourcing.com) [![Tascoutsourcing](https://blog.tascoutsourcing.com/hubfs/raw_assets/public/TASC_Outsourcing_January2022/images/whiteLOGO.svg "Tascoutsourcing")](https://tascoutsourcing.com) - [Candidates](https://tascoutsourcing.com/en/candidates) - [Vacancies](https://tascoutsourcing.com/en/vacancies) - [Tips for jobseekers](https://tascoutsourcing.com/en/candidates/tips-for-jobseekers) - [Register CV](https://tascoutsourcing.com/en/candidates/register-cv) - 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This way, business owners save time and effort while filling vacant positions with the best specialists in the market. However, after handing over the challenging task to [recruitment process outsourcing companies](https://tascoutsourcing.com/en/services/recruitment-process-outsourcing-dubai), many business owners forget to track the critical performance indicators, not realizing that these metrics are the main way to measure success.  The following 5 key performance indicators should be reviewed and evaluated when using RPO recruiters or RPO staffing agencies to remain on the right track. ## Time to Fill Open Positions When companies choose recruitment process outsourcing, they usually want to fill vacancies faster and more efficiently than with the in-house HR team. The reason for that is simple: the internal department is often preoccupied with various administrative tasks and cannot devote all of their attention and effort to the search and screening process. Instead, by delegating the task to a professional recruitment agency or RPO recruiting companies, business owners witness a significant decrease in the time it takes to find and hire a specialist. What to measure: - The number of days between advertisement opening and candidate’s acceptance of the offer. - How long it takes for a recruiter to screen a candidate’s resume and organize the first interview stage. If your RPO partner takes more time than the in-house HR team, something is clearly wrong as every vacant position is a lost opportunity. ## Quality of Hire Perhaps, one of the most apparent concerns about outsourcing any business processes, including recruitment, is the perceived loss of control over the quality of delivered results. It is completely natural to worry that a candidate who fits the job description on paper will not show up at the door because the recruiters have little interest in actually screening eligible applicants and simply want to close positions quickly.  What to measure: - The retention rate i.e., how long a newly hired specialist stays with the company. - The quality assessment conducted after the initial 3-6 months of employment. - The satisfaction rate of hiring managers who have to work with the new employees and can, thus, provide a detailed evaluation. If the numbers show poor results in any of these categories, it is a sign that the RPO staffing agencies need to review their candidate screening process. ### Cost Per Hire Many business owners reviewing the idea of recruitment process outsourcing wonder if the cost is justified, especially when compared to traditional recruitment agencies. In this instance, it is important to remember that RPO solutions typically offer much broader benefits and more comprehensive services, which, over time, contribute to a lower cost per hire. What to measure: - The total cost of the recruitment campaign divided by the total number of successfully filled positions. - The value of all costs related to the recruitment process including software, advertisements, and the salaries of in-house recruiters (in case some are still employed). A competent outsourcing partner will always manage to optimize the cost per hire by minimizing expenses and reducing the turnover rate. ### Candidate Experience The candidate journey plays a major role in the success of any business. The experience they get while interacting with the company informs all of their further decisions, including whether to take the job or not. If they have a bad experience, candidates may share it online, which can damage the company’s reputation. When a company utilizes the services of a recruitment process outsourcing company, the candidate will put their trust in the new organization which, in turn, will impact the overall outcome of the recruitment campaign. What to measure: - The results of candidate experience survey. - The length and quality of communication. - The drop-off rate at different stages. If the candidate experience is not up to standard, the company will see a decrease in the number of applicants as well as a lower rate of successful hires. ### Source of Hire There is no doubt that each candidate prefers a different approach to the hiring process, which is why it is so important to align the expectations and choose the most fitting channel for communication. One of the main advantages of RPO recruitment companies is that they have extensive expertise and can advise which channel to use for particular candidate communities. What to measure: - Which channels bring the highest quantity and quality of candidates. - The cost of each candidate’s acquisition. By tracking the data, the business and the RPO recruiters will see which areas need optimization to achieve a better ROI and increased performance level. ### Outsource Recruitment Process to TASC Outsourcing Now Now that the critical performance indicators are identified, it is time to take action and see how the professional RPO recruiting companies can fine-tune the current strategy to help the business achieve better results in a shorter amount of time. [TASC Outsourcing](https://tascoutsourcing.com/en) is here to help you build a sustainable competitive advantage through our personalized recruitment solutions. Contact us today to schedule a free consultation. ### Frequently Asked Questions #### 1. What is the main difference between a traditional recruitment agency and RPO solutions? While a traditional recruitment agency fills the open positions on a per-case basis and is compensated with a percentage of the hired candidate’s salary, RPO solutions mean that a company partners with an external provider to manage the entire hiring process on an ongoing or exclusive basis. #### 2. Will my company lose control over hiring if we use recruitment process outsourcing? No, the control is entirely in the hands of the business owner. While the RPO staffing agencies take care of all processes related to recruitment and screening, the final decision is made by the company. The business sets the requirements and goals, and the RPO recruiters follow the instructions. #### 3. How long does it take to see results after partnering with recruitment process outsourcing companies? On average, it takes about 30-60 days for the campaign to gain traction. This way, the RPO recruiters have enough time to familiarize themselves with the company culture and values, set up the required software, and establish the necessary talent pipeline. After the first month, the company will see tangible results and improved performance. #### 4. Is recruitment outsourcing only for large enterprises? While major corporations tend to use the help of RPO recruiting companies more often than small business owners, there is no doubt that the flexible RPO solutions perfectly suit the needs of small and medium-sized businesses that experience a rapid growth spurt and need to scale faster than their current team allows. ##### 5. How do I choose the right partner for my business? Consider the track record of the company, the testimonials and reviews provided by the clients, and the technology and communication methods they offer. ### Sign Up to our Newsletter Get the latest articles on all things data deliverd straight to your inbox. 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