How Outsourcing Recruitment Can Help E-Commerce Companies Build Agile Teams?

Author: TASC Outsourcing
May 21, 2024

The e-commerce industry in the Middle East has boomed exponentially and is expected to hit a market value of US$50 billion in the year 2025. This surge is driven by the widespread use of advanced technologies and supportive government initiatives promoting digital economies.


More people are staying home, they're using the internet to buy things they'd normally get from a physical store. Looking ahead, experts predict that by 2040, a whopping 95% of all purchases will be made online.


While the future is bright for e-commerce brands, it doesn’t come without roadblocks. Here's the thing – running an e-commerce business isn't like managing a regular store.


 There are quite a set of challenges, and businesses must face them head-on to welcome the opportunities they rightly deserve. Fortunately, with the right approach, e-commerce brands can make the most of the online shopping boom.


So, where do these challenges begin?


Because a company is nothing without its human resources, the roadblocks start with building a strong workforce. With the industry booming and demands constantly soaring, recruitment becomes a crucial hurdle for success.


But what makes hiring for e-commerce so uniquely challenging?


First off, the competition is fierce.

Because the online retail industry is booming, more players are entering the market, making it all the more difficult to find top-notch talent. Everyone wants the best, and they want them now.


The best way to deal with this pressure cooker environment would be to stand out as a desirable employer, offering attractive perks, growth opportunities, and welcoming work culture.


Then there's the technical side of things.

E-commerce isn't just about selling things online, but also about navigating a labyrinth of technology. Finding candidates with the right technical know-how can be like finding a needle in a haystack. To tackle this, companies often resort to rigorous screening processes, technical evaluations, and partnerships with specialized ecommerce recruitment firms.


But there’s another challenge.

The skills needed today might not be the skills needed tomorrow. E-commerce is rapidly evolving, and staying ahead of the curve requires constant learning and adaptation. It would mean investing in ongoing training programs and fostering a culture of innovation within the company.


And let's not forget about culture fit.

Hiring someone who meshes well with the company's values and vision is crucial for long-term success. However, finding such candidates can be difficult and time-consuming, despite the multifaceted approaches adopted by e-commerce brands.


Lastly, remote work has become another issue.

The COVID-19 pandemic has turned the traditional office setup upside down, forcing companies to adapt to remote work environments. Managing remote teams requires a whole new playbook, from onboarding procedures to communication channels to maintain streamlined collaboration.


The Crucial Role of an Agile Workforce

So, what is the way forward?


It’s important to remember that e-commerce isn’t just about launching a website and waiting for sales. It’s a dynamic arena that requires constant innovation and adaptation to meet high customer expectations, including seamless experiences, fast deliveries, security, and personalization.


And this is why having a strong and agile workforce is absolutely crucial – one that values adaptability, collaboration, and continuous development.


How Outsourcing Recruitment Can Help Build Agile Teams?

Recruiting has often been a stumbling block for businesses, plagued by issues like poor candidate quality and lack of time, which often stand in the way of building a strong workforce.


For small and midsized enterprises, the remedy lies in leveraging an ecommerce recruitment agency that allows you to find the right candidates for different roles, and that too efficiently.


Accessing Global Talent Pools

When you're thinking about hiring people from other countries, the process is not easy. You might not know where to start or what to do. One big challenge is not having much experience with hiring internationally.


But, you don't have to figure it all out by yourself.


By teaming up with a seasoned external partner, you can leverage their knowledge and insights to streamline the process. They've got the inside scoop on how things work in different places.


Not sure which countries to focus on or how to find the best candidates? 

Wondering about the rules and regulations for hiring abroad?


These are the kinds of questions recruiters can help you with.


Recruiters aren't just handy for finding people—they can also give you the lowdown on salaries and what other companies are offering. With their help, you can put together a killer job offer that both you and the candidate will love.


So, if you're hiring internationally, don't go in alone. Partnering with recruiters can make the whole process a whole lot easier.


Cost Efficiency

Compared to hiring a full-time employee to handle recruitment in-house, going external can be a real money-saver.


Think about it – you avoid all those extra costs like advertising, online job boards, and specialized software tools. It all adds up fast. But when you outsource, you're simplifying things down to just one expense – paying your external partner.


Sure, saving money isn't the only perk, but it's a big one. About 70% of the time, cost reduction is the driving force behind outsourcing decisions.


If you're always on the hunt for new hires and have loads of positions to fill, it might make more sense to bring someone in-house. And when you're dealing with tricky-to-fill roles, that's when bringing in external partners to support your in-house team can be a real game-changer.


Beyond just saving cash, outsourcing gives you flexibility in how you pay.


There are different ways recruiters charge for their services, like paying per hire, paying for their time, or paying for hitting certain milestones. So not only can outsourcing save you money, but it also gives you options on how you shell out that cash.


Access to Passive Candidates

When it comes to finding the perfect fit for your team, job boards and ads are great, but they don't always cut it, especially for those hard-to-find talents.


Let's face it, if you're hunting for top-notch executives or rare skills, they might not be browsing job ads. In fact, a whopping 70% of workers worldwide are what we call "passive candidates"—they're not actively looking for new gigs.


But fear not, because here's where talent recruiters swoop in to save the day. These recruiters are pros at finding these people. With their vast experience and extensive networks, they know how to track down those elusive candidates who might never have stumbled across your job ad. And not only do they find them, but they also know how to pitch your company in a way that'll have them itching to join your team.


Specialized Expertise

Finding the perfect fit for a specialized role is not easy. It takes someone with insider know-how to spot the right person for the job—a person who understands the ins and outs of the role and has a track record of recruiting similar talent.


Let's face it, even top executives or in-house HR managers can't be experts in every field. That's where recruitment agencies shine. They specialize in specific industries or roles, like technology or developer recruitment for your e-commerce platform. This specialization turns them into niche experts, increasing their chances of finding the ideal candidate.


Accelerated Recruitment

When it comes to hiring new team members, time is of the essence. It takes over 30 days on average to fill a position.


But what if your business is booming, and you need to onboard new talent immediately? Let's say you need to bring on board 20 new hires. That's a tall order, especially if you're doing it all on your own. Fortunately, this is where specialized recruiters can swoop in to save the day with their expertise and efficiency.


When time is tight and you've got a pile of vacancies to fill, outsourcing recruitment can work as a lifesaver.


It's not just a good option; sometimes, it's the only option to ensure you're quickly bringing in the right people to keep up with your company's growth.


The Key to E-commerce Success – Fostering a Collaborative Culture

Success hinges not just on having the right team, but on creating an environment where this team can thrive. As an e-commerce business owner, your role extends beyond hiring; it delves deeper into nurturing a culture of collaboration within your organization. By prioritizing transparency, openness, mutual respect, and collaboration, you lay the foundation for a dynamic, agile, and resilient workforce.

At TASC Outsourcing, we understand the critical importance of cultural fit and team dynamics in building successful e-commerce operations. Our recruitment experts specialize in not only identifying top talent but also ensuring that they align with your company's values and collaborative culture. This strategic approach enhances team cohesion and drives collective success.


Partner with us to hire a workforce that is not only skilled but also harmonically integrated into your company's ethos, empowering your business to navigate the challenges of e-commerce with ease.


It's not just about having the right team. Rather, it's about creating an environment where they can thrive.


As an e-commerce business owner, your role extends beyond hiring and delves deeper into nurturing a culture of collaboration within your organization.


And by prioritizing transparency, openness, mutual respect, and collaboration, you lay the foundation for a dynamic, agile, and resilient workforce that can navigate the challenges of e-commerce with ease.